No customer service, full of ****s

Terrible service, they do not honor the warranty on products, had a defy fridge whose shelves were not wide enough, they said they would escalate, nothing happened, they don't get back you, even if you contact them multiple times, they keep saying it's been escalated. Them ordered a compressor, used 5 times, within 4 months, won't start, same escalation story. They ****s and never honor any warranty not have a sense of customer service, Takealot seems so much better. Makro costs more on alot of their items, so why even bother if client service is not there. AVOID makro, big online ****, they online good for Instore food purchases. DO NOT BUY ONLINE, unless you want headaches.