1 reviews | Active since Oct 2011
No customer service at MAKRO at all. Part 1
Today I went to Makro Strubens valley to buy coffee,tea etc for the office.<br> 1.The person at the till as well as the supervisor couldn't manage to credit the amount of more than R 3 000 to the company's card. Our company has been using that same card for more than 12 years without any problem. Today the supervisor cleared the till 3 times, scanned the items filling an entire trolley 3 times but didn't succeed. Because I was fed up and tired, I had no choice but to pay the amount with my personal card.<br> 2. The bulk pack of toilet paper didn't have a bar code and I have to wait ages for them to get the code.<br> 3. When the parking assistant packed the items into the car, we found that the plastic of a 10kg Illovo brown sugar bag was torn resulting in the spilling of half the sugar into my car.<br> <br> Last week there was an incident regarding my computer at the same store.<br> I spoke to the manager at the repairs section but no success.<br> I filed the same complaint at [Email Removed] on Sun, Apr 19, 2015 at 10:11 AM. I still haven't received any response from them.<br> <br> One thing is sure.<br> I WILL NEVER SHOP AT MAKRO AGAIN.
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
We acknowledge the receipt of your complaint and will revert to you at soonest.
Regards
Makrocare
