No Customer Service and No manner

<p>On saturday the 17th of December, went to Makro Strubens Vallet for shopping, when we got there we got almost all the items we needed but the shop was about to close so we had to rush to the tills to pay for our items. When i got to the till the cashier that was "assisting"was Lerato (chubby lady) very talkative. She helped us pay however she refused to pack or assist us with packing our items, all she was doing was to complain about how inconsiderate her bosses are making her work after her working hours. </p> <p>1. That is none of our business and her working hours have got nothing to us, if she has issues she can take it up with her managers and not bully the customers.</p> <p>2. It is NOT the customers duty to do packing at the store there is a reason why cashiers and packers are hired (i mean no disrepsct when i say that) </p> <p>When she was confronted she had the nerve to tell us we did not ask. I am afraid that this has left a bitter taste on my mouth and to make matters worse, when i called and requested to speak to the manager to log a complaint they asked me to hold then hung up on me.</p> <p>This is not the kind of service i had expected from Makro i am really dissapointed with all this, Highly dissapointed.</p>