No customer service

<p>I have been calling Makro to find out if they have stock on steel chairs the whole of last week, only to stop by makro strubens valley on Sunday 08.10.16. I was assisted my a man called Kevin, explained to him that i needed 14 chairs and he said he only had 11 in stock. I asked him if he can call the other stores to find out if they had stock, he called crown mines and advised that crown mines had only 5. I then decided to by 11 chairs and will rush to get the 3 in crown mine,I paid for everything including delivery. I then went to crown mines the same day Sunday to get the 3 chairs, to my surprise when i got there, crown mines had more than enough chairs. I then asks if a reversal can be done so i can take the stock from crown mines since its more closer to me than strubens valley,I was told it cant be done, for a big store like Makro they should have a system that provision customers to do so, more over in a situation like mine. i was told i had to go back to strubens valley to cancel the order and get refunded. i drove all the was back to cancel my order , i explained that i will be buying chairs in makro crown mines, the lady asked for the card i made my purchase with.by the time i was done it was already 2pm and i couldnt go back to the store in crown mines. today a Monday after a hectic day i go back to crown mines to buy chairs i was told my card has been declined, Kevin from struben valley didnt give me option to get the credit voucher so i have been told, since i was buying at another makro and he didnt even notify me that it will take 48 hours for the money to reflect on my card. he was such an *********** person , who in my eyes was only pushing sales and being selfish thinking about what he can get from a customer not provide a service. if he had given me the correct information about the order available in crown mines i wouldn't have been driving around like a headless chicken, wasting petrol money and time looking to get the chairs i want, I am highly disappointing, i am not even sure if training was provided because he lacks customer service s****s. I still don't have my chairs , i need to go back again tomorrow to purchase the chairs and hopefully the money will reflect back into my account as i count the 48 hours down very dissapointed customer.</p>