CF
Charles F

1 reviews | Active since Oct 2010

12 Dec 2022, 13:56

No Customer communication

Call their Call centre and you just wait, send an email and be ignored. I ordered fridges, one has a manufacturer error an I am begging to have it exchanged for 3 weeks.... I ordered a a side by side fridge still waiting for the delivery Order Confirmed on 05 Dec 2022 Order packed on 07 Dec 2022, 5 days later still awaiting delivery

0
Replies (2)
CF
Charles F's update14 Dec 2022, 11:58
Reviewer Update
This is NOT an acceptable response.
You are not taking your customers serious!
How can the South African economy grow when business have to deal with suppliers like Makro?
CF
Charles F's update05 Jan 2023, 16:35
Reviewer Update
I have been very fortunate that I found Nazlie Kramer, she promised to resolve the issue and she did, as two day everything was resolved. According to me Nazlie Kramer must be rewarded she cares and keeps her promise