TR
Teboho R
1 reviews | Active since Jun 2013
04 Dec 2025, 14:04
No communication and update
I've placed an order with Makro online on the 27th of November 2025. Order number: OD***. Delivery date is 4 December 2025. When I check my order status,not invoiced or loaded. No communication from Makro about my order Even after I sent them email.
Helpful (0)
Replies (9)0
Replies (9)TR
Teboho R's updateReviewer Update
05 Dec 2025, 08:13I didn't receive my order yesterday. Status still says delivery 04 December 2025. No communication from Makro.
TR
Teboho R's update05 Dec 2025, 08:13
Reviewer Update
I didn't receive my order yesterday. Status still says delivery 04 December 2025. No communication from Makro.
Makro's replyOfficial
05 Dec 2025, 14:02Hi Teboho,
We apologize for the delay of your delivery.
I completely understand how this could be frustrating for you.
We have reached out to the supplier team and requested for a update with regards to your delivery.
We will provide you with feedback as soon as it is received.
We are truly sorry for the inconvenience caused.
Regards,
Makor social media team.
We apologize for the delay of your delivery.
I completely understand how this could be frustrating for you.
We have reached out to the supplier team and requested for a update with regards to your delivery.
We will provide you with feedback as soon as it is received.
We are truly sorry for the inconvenience caused.
Regards,
Makor social media team.
Best regards,
Makro's reply05 Dec 2025, 14:02
Official
Hi Teboho,
We apologize for the delay of your delivery.
I completely understand how this could be frustrating for you.
We have reached out to the supplier team and requested for a update with regards to your delivery.
We will provide you with feedback as soon as it is received.
We are truly sorry for the inconvenience caused.
Regards,
Makor social media team.
We apologize for the delay of your delivery.
I completely understand how this could be frustrating for you.
We have reached out to the supplier team and requested for a update with regards to your delivery.
We will provide you with feedback as soon as it is received.
We are truly sorry for the inconvenience caused.
Regards,
Makor social media team.
Best regards,
TR
Teboho R's updateReviewer Update
08 Dec 2025, 09:57Good day
Can someone give me update in regards to my order!
Can someone give me update in regards to my order!
TR
Teboho R's update08 Dec 2025, 09:57
Reviewer Update
Good day
Can someone give me update in regards to my order!
Can someone give me update in regards to my order!
Makro's replyOfficial
08 Dec 2025, 15:06Hi Tebogo.
We apologize that you have not received your order as yet.
However, we have sent a follow up.
We apologize that you have not received your order as yet.
However, we have sent a follow up.
Best regards,
Makro's reply08 Dec 2025, 15:06
Official
Hi Tebogo.
We apologize that you have not received your order as yet.
However, we have sent a follow up.
We apologize that you have not received your order as yet.
However, we have sent a follow up.
Best regards,
TR
Teboho R's updateReviewer Update
09 Dec 2025, 12:24Makro doesn't take customers serious. Just imagine order that was placed on the 27th of November 2025 and delivery was supposed to be the 4th of December 2025. Today is the 8th. Still no communication from Makro in regards to my order. What they do best is on keep apologies without solutions. I need my order not apologies. I don't encourage anyone to use Makro.
TR
Teboho R's update09 Dec 2025, 12:24
Reviewer Update
Makro doesn't take customers serious. Just imagine order that was placed on the 27th of November 2025 and delivery was supposed to be the 4th of December 2025. Today is the 8th. Still no communication from Makro in regards to my order. What they do best is on keep apologies without solutions. I need my order not apologies. I don't encourage anyone to use Makro.
TR
Teboho R's updateReviewer Update
09 Dec 2025, 15:42Makro can you please refund me if you are failing to deliver. I need to use those chairs...
TR
Teboho R's update09 Dec 2025, 15:42
Reviewer Update
Makro can you please refund me if you are failing to deliver. I need to use those chairs...
Makro's replyOfficial
10 Dec 2025, 11:39Hi Tebogo,
Please note that this order will be refunded due to a cancelled waybill after failed collection.
We will advise you once the refund is processed.
Please note that this order will be refunded due to a cancelled waybill after failed collection.
We will advise you once the refund is processed.
Best regards,
Makro's reply10 Dec 2025, 11:39
Official
Hi Tebogo,
Please note that this order will be refunded due to a cancelled waybill after failed collection.
We will advise you once the refund is processed.
Please note that this order will be refunded due to a cancelled waybill after failed collection.
We will advise you once the refund is processed.
Best regards,
TR
Teboho R's updateReviewer Update
10 Dec 2025, 12:10Can you please refund me as soon as possible. I need to place other order with someone else.
TR
Teboho R's update10 Dec 2025, 12:10
Reviewer Update
Can you please refund me as soon as possible. I need to place other order with someone else.
Makro's replyOfficial
11 Dec 2025, 11:33Hi Tebogo,
We apologies for any delay we have caused.
We have followed up , the refund is processed.
We apologies for any delay we have caused.
We have followed up , the refund is processed.
Best regards,
Makro's reply11 Dec 2025, 11:33
Official
Hi Tebogo,
We apologies for any delay we have caused.
We have followed up , the refund is processed.
We apologies for any delay we have caused.
We have followed up , the refund is processed.
Best regards,