1 reviews | Active since Nov 2014
No communication
I bought blinds from Makro online. After several attempts to reach out to them via email, calling and whatsapp, I have learnt that my order was cancelled by Makro as there is no stock. This happened 7 days after the order was pkaced and paid. Now I just have to wait 14 days fir my money. How fair is this towards a customer. Why did you take my money if there is no stock? You immediately received the money, why do I have to wait for a serviced not rendered. Why did it take you 7 days to realise there is no stock. Why do you gave a whatsapp group if they keep on transferring you to another person several times, as no one know how to help. Your sevice is up to *****. My money in your bank account, interest loss not your fault. Bank charges, my resposibility, and all this for no service.
This is rediculous. Order was done 27 May 2025. You only realise that there is no stock (3 June). Now you realise you need documentation from me 3 days later. In other words 2 weeks after payment. Why don't you just pay the money back to the account from where the payment occur. Your fault and I have to compromise. You make me sick. Two weeks where I loss interest on this money. Now I have to begg for my money.
I have to proof myself, oh my word, why don't you do your homework before taking a client's money? I have send documentation on 6 June. Today 09 June, still no refund. Do you want me to drive to you and request my refund personally? Will you reimburst me for time spend and loss?
This is rediculous. Order was done 27 May 2025. You only realise that there is no stock (3 June). Now you realise you need documentation from me 3 days later. In other words 2 weeks after payment. Why don't you just pay the money back to the account from where the payment occur. Your fault and I have to compromise. You make me sick. Two weeks where I loss interest on this money. Now I have to begg for my money.
I have to proof myself, oh my word, why don't you do your homework before taking a client's money? I have send documentation on 6 June. Today 09 June, still no refund. Do you want me to drive to you and request my refund personally? Will you reimburst me for time spend and loss?