MH
Marius H

1 reviews | Active since Apr 2017

19 Apr 2017, 15:28

No braai with Camp master briquettes

<p>I bought 3 bags of Camp master briquettes. On holiday it was found that the bags had about 80% dust and a few broken briquettes in it. Back home I lodged a complaint and get this: PLEASE BRING THE BAGS TO US FOR INVESTIGATION. What **** is this. Best of all is the call centre refuses to give you contact details for the Camp master company. Too many complaints I guess. Customer lost. Bye</p>

0
Replies (2)
Makro
Makro's reply21 Apr 2017, 07:29
Official

Thank you for your enquiry and apologies for the inconvenient caused we have escalated your complaint to the relevant department and they are busy with it.

Regards

Mbali Makhanya

Makro
Makro's reply23 May 2017, 09:32
Official

Thank you for your complaint and please accept our apologies I understand that the store has been in contact with you and the issue is now resolved.

Regards

Mbali Makhanya