1 reviews | Active since Nov 2014
No Birthday Voucher
<p> </p> <p>I celebrate my birthday in December and look forward to receiving my birthday vouchers from companies that I have supported during the year. This year I was surprised to discover that I wasn't selected to receive a birthday voucher from Makro and that not all loyal customers receive one every year. I have spent thousands of rands at Makro this year alone including a R20 000 TV. I am shocked that Makro is so stingy with a R100 off R800 voucher. Most companies (e.g. Simply Asia, Body Shop) give a R50 voucher, no spend required. I also received a R100 Edgars voucher, no spend required. Romans Pizza offer a 20% discount on your birthday. Ratanga Junction and Table Mountain offer free entrance worth R178 and R255 respectively. These are just a few examples as there are too many to mention. Makro, you are penny wise and pound foolish with this attitude. You have lost a loyal customer. Disappointed </p>
Thank you for raising your concern with us.
We understand how you feel but like any other business, Makro has its own policies, rules and regulations .
We do try to reach all our customers through marketing mediums such as sms and email.
To ensure that you do not miss out on our promotions, you need to be subscribed .
A conditional gift voucher has been subscribed,
Conditional voucher: *** R100 Off R800 purchase valid until 31.01.2017.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa
Thank you for raising your concern with us.
We understand how you feel but like any other business, Makro has its own policies, rules and regulations .
We do try to reach all our customers through marketing mediums such as sms and email.
To ensure that you do not miss out on our promotions, you need to be subscribed .
A conditional gift voucher has been subscribed,
Conditional voucher: *** R100 Off R800 purchase valid until 31.01.2017.
Please accept our apology for any inconvenience caused.
It is our goal to retain you as a satisfied customer.
Regards
Mmule Moropa