RM
Ryno M
1 reviews | Active since Jan 2020
27 Jan 2022, 11:28
No aftersales Service
I bought a Shoot Vegas Pool Table a few months ago online. Then we needed to move the table, the one leg got hooked on a tile and broke. I have contacted Makro numerous times to assist in getting a replacement leg for it. I do not get any response what so ever on the email of Facebook page. The leg is mostly held together with a plastic trimming and staples. The only parts that has *****s are the top wood part, the sides has no *****s.
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Replies (4)0
Replies (4)RM
Ryno M's updateReviewer Update
01 Feb 2022, 09:19Good day, again no reply or phone call. What is going on?
RM
Ryno M's update01 Feb 2022, 09:19
Reviewer Update
Good day, again no reply or phone call. What is going on?
RM
Ryno M's updateReviewer Update
03 Feb 2022, 12:13Again I was asked if this was resolved via a Facebook message. But nothing has been done.
Why is it so difficult to get a replacement? This is really unacceptable.
Why is it so difficult to get a replacement? This is really unacceptable.
RM
Ryno M's update03 Feb 2022, 12:13
Reviewer Update
Again I was asked if this was resolved via a Facebook message. But nothing has been done.
Why is it so difficult to get a replacement? This is really unacceptable.
Why is it so difficult to get a replacement? This is really unacceptable.
RM
Ryno M's updateReviewer Update
04 Feb 2022, 12:20 Good day, clearly Makro do not cate about client services. It seems as soon as you paid for a product and need aftersales assistance it does not exist. Only empty promises and no results. You have all my contact details.
RM
Ryno M's update04 Feb 2022, 12:20
Reviewer Update
Good day, clearly Makro do not cate about client services. It seems as soon as you paid for a product and need aftersales assistance it does not exist. Only empty promises and no results. You have all my contact details.
RM
Ryno M's updateReviewer Update
07 Feb 2022, 10:51Good day
Three days later, no phone call and no email. This is really unacceptable behavior from such a reputable company. Why does it take so long just to get a price/quote for the an replacement leg for a pool table. All relevant details was given through. How must I be able to shop again at your store when you give no service delivery? It is making me second guess all my purchases ever made. I am clearly not the only who is experiencing this type of issue/service. Awaiting your urgent feedback.
Three days later, no phone call and no email. This is really unacceptable behavior from such a reputable company. Why does it take so long just to get a price/quote for the an replacement leg for a pool table. All relevant details was given through. How must I be able to shop again at your store when you give no service delivery? It is making me second guess all my purchases ever made. I am clearly not the only who is experiencing this type of issue/service. Awaiting your urgent feedback.
RM
Ryno M's update07 Feb 2022, 10:51
Reviewer Update
Good day
Three days later, no phone call and no email. This is really unacceptable behavior from such a reputable company. Why does it take so long just to get a price/quote for the an replacement leg for a pool table. All relevant details was given through. How must I be able to shop again at your store when you give no service delivery? It is making me second guess all my purchases ever made. I am clearly not the only who is experiencing this type of issue/service. Awaiting your urgent feedback.
Three days later, no phone call and no email. This is really unacceptable behavior from such a reputable company. Why does it take so long just to get a price/quote for the an replacement leg for a pool table. All relevant details was given through. How must I be able to shop again at your store when you give no service delivery? It is making me second guess all my purchases ever made. I am clearly not the only who is experiencing this type of issue/service. Awaiting your urgent feedback.