1 reviews | Active since Mar 2014
No after sales service
I already complained and I got a response that said the matter will be investigated and feedback given to me. I have received no feedback. I think I have give a reasonable amount of time for this issue so I will be lodging a complaint with the NCC ( national customer Commission) . You can't just give people the wrong info and cost them money and then just ignore us. I have the recordings of the makro online agent giving me the incorrect info so I think I have enough evidence to lodge a complaint. Thank you for waisting my time, money and patience. Needless to say I won't be making use of your stores or services again.
Thank you for alerting us on your complaint. Kindly be advised that we are still in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for alerting us on your complaint. Kindly be advised that we are still in the process of handling your complaint and we will be in contact with you as soon as possible.
Regards
Zanele Zwane
Thank you for your patience thus far. We understand that one of the managers from our Carnival branch had tried to contact with you and sent you their contact details through email as per the feedback received on the 3rd of December 2017.
We hope the above is in order.
Regards
Zanele Zwane
Thank you for your patience thus far. We understand that one of the managers from our Carnival branch had tried to contact with you and sent you their contact details through email as per the feedback received on the 3rd of December 2017.
We hope the above is in order.
Regards
Zanele Zwane