No Accountability

Makro I am very shocked at the poor service. I placed on online order in November 2022. On the 3 January 2023 I called Makro Support with regards to my order. I was put on hold for a long time then I was told the issue will be resolved. It is now 5 January 2023 and I am still waiting. It seems like no one is accountable to this tag line on your website is misleading "2014 saw the release of our ecommerce platform. It is the next step in our digital evolution and the perfect opportunity for us to ensure that we continue to provide the best shopping experience on every level. We welcome you to browse our products and make use of the convenience of online shopping".

Very poor service!!!