KV
Karen V
1 reviews | Active since Nov 2010
18 Jul 2025, 08:07
Nightmare
July 6 placed order and realized my address was not correct..immediately called to get it changed and was assured it was done and July 12 delivery date was confirmed..fast forward to today...still not received..2 attempts have been made to deliver to wrong address and this after about 8 phone calls..my fuse is almost done
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Karen V's updateReviewer Update
19 Jul 2025, 11:50This is not good enough.. I called to change my address before the order was processed.. sorry for the inconvenience is actually no good to me... its not just inconvenience...its 9 or 10 calls and numerous "I'll escalate it..." being delivered TWICE to the wrong address.. no updates on the app and nobody to actually assist...call centre agents are just powerless to actually be of any assistance... and team leaders refuse to take my call or call me back... I'm furious ðŸ˜
KV
Karen V's update19 Jul 2025, 11:50
Reviewer Update
This is not good enough.. I called to change my address before the order was processed.. sorry for the inconvenience is actually no good to me... its not just inconvenience...its 9 or 10 calls and numerous "I'll escalate it..." being delivered TWICE to the wrong address.. no updates on the app and nobody to actually assist...call centre agents are just powerless to actually be of any assistance... and team leaders refuse to take my call or call me back... I'm furious ðŸ˜