KP
Karthikeyan P
1 reviews | Active since Nov 2015
05 Nov 2015, 13:07
NEW WASHING MACHINE NOT WORKING
I have booked HiSense 6KG Front Load Washing machine at Makro silver lakes. They have delivered me non working machine. Then i made complaint regarding this. Then they delivered one broken machine.. I don't know why they are doing like this. Now they are not responding for this..<br> <br> I am really disappointed regarding this service by Makro..
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Makro's replyOfficial
06 Nov 2015, 11:02Hello karthickvnr,
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was not at the standards set by Makro.
I believe the Silverlakes store has been in contact with you , you agreed to come to the store and choose a different unit , the store will then collect the dented one.
Please accept our sincere apologies for any disappointment or inconvenience this matter has caused.
Regards
Mmule Moropa
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was not at the standards set by Makro.
I believe the Silverlakes store has been in contact with you , you agreed to come to the store and choose a different unit , the store will then collect the dented one.
Please accept our sincere apologies for any disappointment or inconvenience this matter has caused.
Regards
Mmule Moropa
Makro's reply06 Nov 2015, 11:02
Official
Hello karthickvnr,
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was not at the standards set by Makro.
I believe the Silverlakes store has been in contact with you , you agreed to come to the store and choose a different unit , the store will then collect the dented one.
Please accept our sincere apologies for any disappointment or inconvenience this matter has caused.
Regards
Mmule Moropa
The company aims to consistently deliver a professional service to our customers and I would like to state that on this occasion the level of service you received was not at the standards set by Makro.
I believe the Silverlakes store has been in contact with you , you agreed to come to the store and choose a different unit , the store will then collect the dented one.
Please accept our sincere apologies for any disappointment or inconvenience this matter has caused.
Regards
Mmule Moropa