CM
CHRISTO M

1 reviews | Active since Jul 2014

26 Sept 2016, 10:33

NEW LEAPPAD THAT DOES NOT WORK

<p>I bought a Leappad that was marked down for my son and the unit does not work. I believe that it was a demo unit because you can see that it has been used, i do not mind that because i paid a good price for it.</p> <p>I just don't understand how a reputable company like Makro could sell me a unit that does not work, my son was very happy for the present and then the ****** thing would not switch on.</p> <p>Please advice the way foward, i just hope you are not going to make me pay the retail price for the replacement, you should have not sold me a unit that does not work in the first place.</p> <p> </p> <p>Dissapointed Loyal Customer</p> <p> </p>

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Replies (1)
Makro
Makro's reply26 Sept 2016, 11:43
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the Leappad purchase at our Woodmead store.

Kindly hand it in at our returns and repair counter they will book it in for assessment , or you can raise your dissatisfaction with the multimedia manager at the store.

Please accept our apology for any inconvenience caused.

Regards

Mmule Moropa

Best regards,