FR
Frans R
1 reviews | Active since Jul 2011
25 Feb 2021, 19:50
New Hard Drive stopped working
I bought a 2TB Hard drive today from Makro Vereeniging it only worked half a day thereafter 3 pc's would not pickup the hard drive Nor Windows 10 or lunux i tried different USB ports nothing Minitool Partition Wizzard nothing and gparted nothing i booted with Hirens boot cd nothing i'm a IT security consultant i needed that for forensic work
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Replies (2)FR
Frans R's updateReviewer Update
25 Feb 2021, 20:05I wssted 1 day because of this i had work that was to be completed on Monday next week
FR
Frans R's update25 Feb 2021, 20:05
Reviewer Update
I wssted 1 day because of this i had work that was to be completed on Monday next week
Makro's replyOfficial
26 Feb 2021, 09:34Good day Frans,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply26 Feb 2021, 09:34
Official
Good day Frans,
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Please note that we are currently liaising with senior management regarding the above complaint and will be sure to revert with feedback. Kindly be advised that feedback will be provided within the next 24-48hrs.
Once again, we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team