1 reviews | Active since Jan 2015
Never use Makro online system
<p>I ordered a freezer online and made the payment as per instruction when checking out and confirming order with the reference provided.</p> <p> </p> <p>I received an email that had a "track your order" link attached.</p> <p> </p> <p>Today I saw my 48h payment window has elapsed, but I made the payment seconds after I received the reference to use when paying.</p> <p> </p> <p>I tried to email Makro, but the email was returned undeliverable.</p> <p>I called the branch that has to deliver, they refered me to the online number (national number) which rings 3 times and drops the call everytime I call.</p> <p> </p> <p>Please have a representative contact me.</p> <p>I want what I ordered or my money back. This is pathetic.</p>
Good day
Apologies for the late response we had a problem with our system. Please be aware that we have escalated your complaint to the relevent department and they will contact you soon.
Mbali Makhanya
Good day
Apologies for the late response we had a problem with our system. Please be aware that we have escalated your complaint to the relevent department and they will contact you soon.
Mbali Makhanya
