NEVER USE MAKRO ONLINE SERVICES

ONE MONTH LATER And NO REPLACEMENT FRIDGE ALREADY HAD FOOD SPOILED IN FRIDGE

bought and Paid or Fridge online 24/12/2021 fridge Delivered 03/01/2022 noticed Fridge door Rubber seal were not sealing properly Called Makro and sent them an email - no response - complained on twitter no repsonse 05/01/2022 emailed Makro customer care asking for reference 07/01/2022 Technician Rishard out - said Fridge must be repaired, I said no the fridge is brand new, this means a defective unit was supp**** - don’t want it repaired want it replaced - said he will report to his supervisor 10/01/2022 10h44 emailed Makro custome care again - asked for feedback 10/01/2022 11h20 Nthabelen tikoe responded from customer care asked for job card details and when tech was here, Responded to her at 11h43 - said job card 876536 and tech name was Richard was here on Friday at 11am - 07/01/2022 12/01/2022 09h19 emailed - May I please have feedback on my reference number ? 12/01/2022 14h58 emailed and asked again - May I please have feedback on my reference number ? 14/01/2022 10h23 Rsponded to Makro and asked for more feedback as they rep**** and said store would contact me 17/01/2022 Noticed all my telephone calls to client services have not been recorded on this transcript 23/01/2022 12h00 Good Day,May I please have feedback from you regarding my replacement fridge ?Thanks