Never use Makro Online, completely ***********!

Item: Makro
Rating: 1
Author: Stuart J

Since 15 February I have been trying to get Makro to refund me. This is the second post I have been forced to create: https://www.hellopeter.com/makro/reviews/just-cancel-my-order-and-refund-me- ********** Their call center is beyond useless, I have requested numerous call backs which have not been actioned. The last lie I was told was that it was waiting on the store, for an online transaction??! Please just return my money

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Replies (1)

Makro's replyOfficial

10 Apr 2019, 13:10

Good day Stuart

Thank you for writing to us

Please accept our sincere apology for the service you have received from both our online and finance department and for the inconvenience caused.

Your complaint was forwarded to our finance department and the store for this to be looked into and for preventative measures to be put in place.

Thank you for your patience in this matter.

Kind regards
Makro Hellopeter Team

Makro's reply10 Apr 2019, 13:10

Official