Never use makro online!!!!!!

I ordered a table online. Sent an email on the 15th to find out if I could arrange a delivery time as I, like most people, work. This was only responded to on the 21st, after the courier service had already contacted me. Then the courier phoned on saturday the18th to make arrangements for monday. We arranged a time of 10am. I had to rearrange my entire day to be available. By 11:30 still nothing. I phoned to find out what was happening and was met with incompetency. They said the driver would phone me back. I then had to leave. At 1 the driver phones and asks that I please phone him back he has no airtime. Can the courier company (TIMEFREIGHT) not supply their dirvers with airtime? He needed the address. We then had to reschedule for the following day because he was told nothing about a time nor that I needed to leave. Again a day rescheduled. When we unwrapped the bubble wrap from the chairs there was damage!!!!! Paint sc****d off on 3 chair arms. And still no response from Makro. This is pathetic service from start to finish. There is not one good thing I can say about this. No one responds to emails. Social media. Call centre you on hold forever. USELESS!!!!!! Rather use proper online shops like Takealot.