CT
Christi T
1 reviews | Active since Jun 2016
12 Jan 2024, 11:57
Never use Makro!
Terrible experience for the 2nd time now. My own fault for giving them another chance. Delivery is taking more than 9 days! Agents are useless as no one knows what's going on and apparently two different stores is used. *******. Will be taking this all over social media.
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Makro's replyOfficial
13 Jan 2024, 10:43Good day Christi, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,
Makro's reply13 Jan 2024, 10:43
Official
Good day Christi, Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused. We take all our customer requests seriously and assure you that this matter will be our priority. Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback. We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future. Please be advised that feedback will be provided. Once again, we apologize for the inconvenience caused throughout your journey with us. We hope you find the above in order. Kind regards,Makro Hello Peter Team
Best regards,