RE
Ridwaan E

1 reviews | Active since Feb 2011

26 May 2016, 13:21

Never stock, poor experience

<p>Makro never has any stock of items, whether it is advertised or on the shelf. Today there was a tablet that was on the shelf, but apparently all 27 items of that model in the store was reserved for several days. This is an excuse I have heard several times when trying to purchase from Makro. Customer lost...</p>

0
Replies (2)
Makro
Makro's reply27 May 2016, 06:53
Official

Good day,

Thank you for alerting us on your complaint. Please accept our apologies for the inconvenience we have caused. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.

Regards
Mbali Makhanya

Best regards,

Makro
Makro's reply06 Jun 2016, 05:35
Official

Thank you for bringing this to our attention, we appreciate the time you took to report your dissatisfaction with the unavailability of advertised stock.

I believe our multimedia Sales Manager (Tshepiso Thomas) has been in contact with you and all issues raised with us have been resolved.

Please accept our apology for any inconvenience caused.

Regards

Mmule Moropa

Best regards,