Never shop at Makro! Especially online!

Purchased an item on the 22nd of November online from Makro and still have not recieved any communication whatsoever. I have been going to the Cape Gate Makro store since last week Friday and was given many explanations from all staff.

I went in today again and I was told the online manager sent an email yesterday and this morning, he only got on the phone when I showed up to the store, the online manager would not come see me instead someone else came to see me and told me to call them if I have not received any feedback within an hour or two. I refuse to call you when this is your problem not mine.

I suggest to everyone to never purchase online from Makro as they do not care. I have sent 3 emails, with no response at all and called numerous times.

My sms i received after purchasing online said my order would be ready in 7 to 10 days not working days. An email was then sent and it stated 7 to 10 working days, regardless it has passed 10 working days and I have not even recieved a phone call. The online manager promised that I would be sorted out today. I have not recieved a call from him.

Again avoid online shopping and shopping at any Makro store all together. Pathetic service and still no one can tell me what is going on.

If I do not recieve my item by tomorrow, I will be taking legal action.