NC
Noxolo C

1 reviews | Active since Apr 2026

23 Apr 2026, 10:00

Never received my online order

I am writing to express my disappointment with the poor online service I recently experienced with Makro.

The process was frustrating and did not meet the level of service I expected. I place my order on the 11th This caused significant inconvenience and has negatively impacted my trust in your online platform.

As a customer, I expect efficient service, clear communication, and timely resolution of any issues. Unfortunately, this experience fell short of those expectations.So if I dnt get my order today I need my money back

0
Replies (6)
NC
Noxolo C's update23 Apr 2026, 15:51
Reviewer Update
Makro south Africa
Makro
Makro's reply23 Apr 2026, 16:20
Official
Hi  Noxolo Cima , thank you for getting in touch with us. Kindly send us your order number so we can follow up. We sincerely apologize for the inconvenience caused.
 
NC
Noxolo C's update23 Apr 2026, 16:54
Reviewer Update
I did DM my order number yesterday
NC
Noxolo C's update24 Apr 2026, 12:31
Reviewer Update
I have been calling sending emails, sending messages on Facebook and everything time I will escalate this and get back to me and sad part is no one is calling me back or status change on the website........ All I need nw is my refund so I can go and buy it somewhere
NC
Noxolo C's update24 Apr 2026, 13:05
Reviewer Update
OD***
NC
Noxolo C's update28 Apr 2026, 11:43
Reviewer Update
Makro SA so this is how you operate by just responding and promising to get back as soon as possible but you don't fix the issue or come back with feedback.