CS
Cailyn S
1 reviews | Active since Nov 2019
02 Dec 2019, 16:11
NEVER ORDER ONLINE! THEY ***** MONEY & GIVE BROKEN ITEMS
After complaining on this site, Makro commented saying they will get back to me in 48 hours... They have not and they wont reply to my comments to them.
DO NOT ORDER from them! i ordered 2 Terrace Leisure Manor Textilene Loungers and both were broken on delivery on 16 October!
I have emailed them, called them and even reported it on their site since its an online order and all the 30 people i spoke to can say is we have escalated it but NOTHING has been done! NEARLY 2 MONTHS LATER!
They ***** your money and give broken items. Once they have ****** your money they dont care at all about you!
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Replies (3)
Makro's replyOfficial
03 Dec 2019, 08:44Good day Cailyn,
Please forgive the delayed response.
Kindly be advised that we are still working on this query. We have sent images of the loungers to the store and are awaiting collection arrangement to be made. The soonest feedback is received, we will contact you.
Kind Regards,
Makro Hello Peter Team
Please forgive the delayed response.
Kindly be advised that we are still working on this query. We have sent images of the loungers to the store and are awaiting collection arrangement to be made. The soonest feedback is received, we will contact you.
Kind Regards,
Makro Hello Peter Team
Makro's reply03 Dec 2019, 08:44
Official
Good day Cailyn,
Please forgive the delayed response.
Kindly be advised that we are still working on this query. We have sent images of the loungers to the store and are awaiting collection arrangement to be made. The soonest feedback is received, we will contact you.
Kind Regards,
Makro Hello Peter Team
Please forgive the delayed response.
Kindly be advised that we are still working on this query. We have sent images of the loungers to the store and are awaiting collection arrangement to be made. The soonest feedback is received, we will contact you.
Kind Regards,
Makro Hello Peter Team
CS
Cailyn S's updateReviewer Update
03 Dec 2019, 08:46it has to be this week as people are staying at the house from next week. its been 2 months! you have 4 days to sort this out
CS
Cailyn S's update03 Dec 2019, 08:46
Reviewer Update
it has to be this week as people are staying at the house from next week. its been 2 months! you have 4 days to sort this out
CS
Cailyn S's updateReviewer Update
03 Dec 2019, 11:03WHY IS IT TAKING SO LONG TO ASK YOUR STORES IF THEY HAVE IN STOCK???
You should have on your system if there is stock! Or if your stock is broken!
So how long must i wait as you **** again about 48 hours! thats all your company does is lie and *****!!!
can anyone who works for Makro be honest and tell me what is going on!!!!!
You should have on your system if there is stock! Or if your stock is broken!
So how long must i wait as you **** again about 48 hours! thats all your company does is lie and *****!!!
can anyone who works for Makro be honest and tell me what is going on!!!!!
CS
Cailyn S's update03 Dec 2019, 11:03
Reviewer Update
WHY IS IT TAKING SO LONG TO ASK YOUR STORES IF THEY HAVE IN STOCK???
You should have on your system if there is stock! Or if your stock is broken!
So how long must i wait as you **** again about 48 hours! thats all your company does is lie and *****!!!
can anyone who works for Makro be honest and tell me what is going on!!!!!
You should have on your system if there is stock! Or if your stock is broken!
So how long must i wait as you **** again about 48 hours! thats all your company does is lie and *****!!!
can anyone who works for Makro be honest and tell me what is going on!!!!!