CV
Chanel V
1 reviews | Active since Nov 2019
14 Nov 2019, 10:47
NEVER ORDER ONLINE
Never purchase anything online from Makro, customer service means absolutely nothing. 2-5 working days for delivery... I'm on day 19 going on 20 (4 weeks later), emails aren't ever rep**** on. Phoned for 10th time today and someone should have phoned me each day to confirm the situation. And it's been promised delivery on the days I phoned for 5 times now. Terrible.
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Replies (2)
Makro's replyOfficial
14 Nov 2019, 14:40Good day Chanel,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Online Management to urgently advise on your delivery and we will revert to you via email.
Please be advised that feedback will be relayed within 48 hours.
Again, please accept our most sincere apologies for the delay and inconvenience this has caused.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Online Management to urgently advise on your delivery and we will revert to you via email.
Please be advised that feedback will be relayed within 48 hours.
Again, please accept our most sincere apologies for the delay and inconvenience this has caused.
Kind Regards,
Makro Hello Peter Team
Makro's reply14 Nov 2019, 14:40
Official
Good day Chanel,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Online Management to urgently advise on your delivery and we will revert to you via email.
Please be advised that feedback will be relayed within 48 hours.
Again, please accept our most sincere apologies for the delay and inconvenience this has caused.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service and the inconvenience this matter has caused you. We will contact the stores Online Management to urgently advise on your delivery and we will revert to you via email.
Please be advised that feedback will be relayed within 48 hours.
Again, please accept our most sincere apologies for the delay and inconvenience this has caused.
Kind Regards,
Makro Hello Peter Team
CV
Chanel V's updateReviewer Update
06 Dec 2019, 12:06I have placed another order online - let's see if you guys have changed anything... the final test
CV
Chanel V's update06 Dec 2019, 12:06
Reviewer Update
I have placed another order online - let's see if you guys have changed anything... the final test