TE
Tyrah E
1 reviews | Active since Jun 2025
04 Jan 2026, 18:44
Never order from Makro online
Worst experience ordering online from Makro. Rather buy in store as the online services is bad they don’t know who the 3rd party suppliers are there no one to help you they can’t give you any one to contact you can’t go to the store nothing. You will be going back and forth and they take forever to deliver your item. I’ve had things from international sites deliver faster. And the refund process is a joke. I’m waiting 3 weeks for a refund of an incorrect item I received. They still validating if it’s necessary for a refund when the supplier collected the item and I have nothing.
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Replies (2)TE
Tyrah E's updateReviewer Update
05 Jan 2026, 12:10Hi
So the supplier team already responded. The bottleneck is Makro now.
Regards
So the supplier team already responded. The bottleneck is Makro now.
Regards
TE
Tyrah E's update05 Jan 2026, 12:10
Reviewer Update
Hi
So the supplier team already responded. The bottleneck is Makro now.
Regards
So the supplier team already responded. The bottleneck is Makro now.
Regards
TE
Tyrah E's updateReviewer Update
07 Jan 2026, 12:46Hi
I have received no contact from the returns team only emails from the online team and they have no idea why it’s taking so long I get the same responses all the time that it has been escalated. Can you please provide me with a contact number and not an email. As I don’t understand why it is taking so long. One of the excuses is that the seller is to be contacted but I provided proof on that. But it is I’m a consumer and I received the incorrect item and now Makro is not providing me with my refund. Please can we have this refund sorted as this is almost a month going on now. I’ve ordered from other companies online and never received such delayed responses and uncer*****y.
Regards
I have received no contact from the returns team only emails from the online team and they have no idea why it’s taking so long I get the same responses all the time that it has been escalated. Can you please provide me with a contact number and not an email. As I don’t understand why it is taking so long. One of the excuses is that the seller is to be contacted but I provided proof on that. But it is I’m a consumer and I received the incorrect item and now Makro is not providing me with my refund. Please can we have this refund sorted as this is almost a month going on now. I’ve ordered from other companies online and never received such delayed responses and uncer*****y.
Regards
TE
Tyrah E's update07 Jan 2026, 12:46
Reviewer Update
Hi
I have received no contact from the returns team only emails from the online team and they have no idea why it’s taking so long I get the same responses all the time that it has been escalated. Can you please provide me with a contact number and not an email. As I don’t understand why it is taking so long. One of the excuses is that the seller is to be contacted but I provided proof on that. But it is I’m a consumer and I received the incorrect item and now Makro is not providing me with my refund. Please can we have this refund sorted as this is almost a month going on now. I’ve ordered from other companies online and never received such delayed responses and uncer*****y.
Regards
I have received no contact from the returns team only emails from the online team and they have no idea why it’s taking so long I get the same responses all the time that it has been escalated. Can you please provide me with a contact number and not an email. As I don’t understand why it is taking so long. One of the excuses is that the seller is to be contacted but I provided proof on that. But it is I’m a consumer and I received the incorrect item and now Makro is not providing me with my refund. Please can we have this refund sorted as this is almost a month going on now. I’ve ordered from other companies online and never received such delayed responses and uncer*****y.
Regards