LH
Lee-Anne Human
1 reviews | Active since Jan 2013
12 Aug 2019, 08:24
Never open a makro account
Makro do you have any idea how RCS treats your customers. I will take my business somewhere else.
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Replies (3)0
Replies (3)
Makro's replyOfficial
12 Aug 2019, 11:58Good day Lee-Anne,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. Please advise further so we may be able to contact our RCS departmental heads with regards to this matter?
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. Please advise further so we may be able to contact our RCS departmental heads with regards to this matter?
Kind Regards,
Makro Hellopeter Team
Makro's reply12 Aug 2019, 11:58
Official
Good day Lee-Anne,
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. Please advise further so we may be able to contact our RCS departmental heads with regards to this matter?
Kind Regards,
Makro Hellopeter Team
Thank you for bringing this matter to our attention.
Kindly accept our sincerest apologies for the customer service you have received in this regard. Please advise further so we may be able to contact our RCS departmental heads with regards to this matter?
Kind Regards,
Makro Hellopeter Team
LH
Lee-Anne Human's updateReviewer Update
12 Aug 2019, 13:09I made an arrangement with them to pay my account on the 10th every month because that is when I get paid. I pay more than I should every month and then they send me a sms and a letter of demand after I paid on Saturday. And what is worse I have to pay for that letter and the sms. How can you treat someone like that?
LH
Lee-Anne Human's update12 Aug 2019, 13:09
Reviewer Update
I made an arrangement with them to pay my account on the 10th every month because that is when I get paid. I pay more than I should every month and then they send me a sms and a letter of demand after I paid on Saturday. And what is worse I have to pay for that letter and the sms. How can you treat someone like that?
Makro's replyOfficial
12 Aug 2019, 13:32Hi Lee-Anne,
Thank you for the detailed response.
Please be advised that we will contact our RCS management to assist in this regard and as soon as feedback is received, we will contact you.
We do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for the detailed response.
Please be advised that we will contact our RCS management to assist in this regard and as soon as feedback is received, we will contact you.
We do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Makro's reply12 Aug 2019, 13:32
Official
Hi Lee-Anne,
Thank you for the detailed response.
Please be advised that we will contact our RCS management to assist in this regard and as soon as feedback is received, we will contact you.
We do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team
Thank you for the detailed response.
Please be advised that we will contact our RCS management to assist in this regard and as soon as feedback is received, we will contact you.
We do apologize for the inconvenience this has caused.
Kind Regards,
Makro Hellopeter Team