1 reviews | Active since Jun 2018
NEVER EVER ORDER ONLINE FROM @MAKRO SA!!!!!
NEVER EVER ORDER ONLINE FROM @MAKRO SA!!!!! Once again, big corporate companies are proving they value quantity over quality! Absolutely useless staff and non-existent customer service! After placing an order online on 22/06/2018 and selecting locker delivery, where it clearly showed with their little green tick that a ‘2-5 working day’ delivery is available for the desired item, I was told today that my order was only invoiced yesterday and would only be delivered next Monday. So much for that 2-5 Working day delivery that was PAID for! To add insult to injury, I was told a customer service agent would call me back with an update, not once but twice, and twice this failed to happen! It really begs the question “Does Makro only employ uneducated *********** individuals to reduce costs to no doubt line the pockets of the greedy assholes sitting at the top of the Makro Food-chain?” It is no surprise I have now requested that my money be refunded to me as I would rather spend my money elsewhere! And wait for it……… Ma’am, refund will take 2-5 Working Days!!!!! Does that mean I will never get my money back in that case????
ABSOLUTELY PATHETIC!!!!!
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
Thank you for alerting us on your complaint. Kindly be advised that your complaint has been escalated to the relevant team who will be in contact with you.
Regards
Mbali Makhanya
