1 reviews | Active since Mar 2012
NEVER BUY ONLINE FROM MAKRO
<br> I would like to place on record my experience using online shopping and the customer care lines: PATHECTIC.<br> Beside the fact that it took us 2 hours and 30 minutes to finalise our first purchase for which we paid for delivery.<br> We have placed a second order for an umbrella to with the out patio set we purchased. I called the online service centre to ask for assistance whilst making the purchase - I wa son the phone for 20 minutes and no one could help me link the 2 orders so that delivery can be done and paid together. Eventually I had to just finalise the sale and mark for collection.<br> Both orders are at the same fulfilment store - WOODMEAD<br> I have called the Woodmead store, head office lines, and online customer care numbers since Tuesday and spoken to about 10 different staff members and no one can assist me.<br> I have been told if I want delivery of the second order I should have paid for it.<br> What non-sense, I made 2 orders from one store on the same day for a substantial amount and this is the treatment I get. <br> You guys cannot link the delivery!<br> Be rest assured the next time round - I will definitely take my business to a better service provider.
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
Thank you for alerting us on your complaint. Kindly be advised that we are in the process of handling your complaint and we will be in contact with you as soon as possible.
Your reference number for this complaint is: ***
Regards
Mmule Moropa
