EK
Elizabeth K
1 reviews | Active since Mar 2013
16 Mar 2025, 06:43
Never buy online at Makro
Bad online service from Makro, bought a table from Makro, it had scratches when delivered and immediately requested for Makro to collect it back, guess what I'm still waiting for them to come and collect. This is the worst service ever and even calling their call centre it's useless, they blame the supplier or they are escalating it all useless. I see Makro reply to some reviews and some it doesn't, it also goes to show how they are not serious about customer service. Can this table be collected so I can get my refund, it's over a month since I'm waiting for this useless store.
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Replies (2)EK
Elizabeth K's updateReviewer Update
20 Mar 2025, 11:10The table has been fetched, I'm still waiting for my refund and I hope I'm not going to wait for a month to get my money back , like I waited for more than a month for you to fetch the table. Your online store is a nightmare , I will never order there again or recommend anyone to buy online, your customer service is also nonsense, you are killing your brand with this online (home furniture) , your supplier's deliver damaged goods. I will update this post once I get my money back.
EK
Elizabeth K's update20 Mar 2025, 11:10
Reviewer Update
The table has been fetched, I'm still waiting for my refund and I hope I'm not going to wait for a month to get my money back , like I waited for more than a month for you to fetch the table. Your online store is a nightmare , I will never order there again or recommend anyone to buy online, your customer service is also nonsense, you are killing your brand with this online (home furniture) , your supplier's deliver damaged goods. I will update this post once I get my money back.
EK
Elizabeth K's updateReviewer Update
03 Apr 2025, 20:20@ Makro, I received my refund and thank you for ensuring that I get my money back. Please assist other customers, I'm really worried about your brand and customer service. I really want to buy a defy washing machine online with you but my trust is all gone in you, hope one day my trust will be restored and I'll return as your customer and support you again. Thank you.
EK
Elizabeth K's update03 Apr 2025, 20:20
Reviewer Update
@ Makro, I received my refund and thank you for ensuring that I get my money back. Please assist other customers, I'm really worried about your brand and customer service. I really want to buy a defy washing machine online with you but my trust is all gone in you, hope one day my trust will be restored and I'll return as your customer and support you again. Thank you.