NEVER BUY ITEMS ON MAKRO ONLINE. IT IS A ****!!!!!!

I wrote a review about a week ago regarding my R175 refund at Makro Germiston but have not heard from them since. I called Makro head office and spoke to Noluthando who called the store (Makro Germiston) and a lady by them of Bongiwe or Sibongile responded and was very rude to her, that the lady even dropped the phone on Noluthando. She then ended up referring me to her supervisor Zwelethu who last gave me feedback on Thursday or Friday saying Makro Germiston is not answering their store phone. I have the entire call on recording by the way. Now i want to know, all this run around for R175 that is mine? Is Makro so petty that they cannot afford to refund a mere R175? And as for the head office, what's the point of having one if the staff is just the same as the store branches? Aren't head offices supposed to solve people's problems and deal with their *********** staff accordingly? Is this a headless chicken situation maybe. Makro i want my money stop ****ming people.