NEVER BUY FROM MAKRO ONLINE

I am extremely disappointed with the poor service I have received regarding my recent online order.

To date, the delivery has still not been completed. Yesterday, I requested that the order be cancelled due to the delays and lack of communication; however, this cancellation has also not been processed.

This experience has been frustrating and highly unprofessional. I expected much better service from Makro, especially when it comes to online orders and customer support. The lack of delivery updates and failure to action my cancellation request is unacceptable.

I request that this matter be resolved urgently and that confirmation of the cancellation and refund process be provided to me as soon as possible.

Based on this experience, I will unfortunately not be purchasing from Makro Online again.