ML
Makgitla L
1 reviews | Active since Nov 2014
12 Dec 2019, 03:16
Never buy at Makro online
Made a purchase online 3 weeks back on the 25th to be exact and to this day no product received. No one keeps me updated regarding the items only receive an email once telling me that they’ll courier it but I still haven’t received it. I am wondering what it takes for them to prioritize my order MAK***.
I had initially bought the item to host people at my house during the rainy past days but I had no idea you had to buy 3 months before online.
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Replies (3)0
Replies (3)
Makro's replyOfficial
14 Dec 2019, 09:47Good day Makgitla,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's reply14 Dec 2019, 09:47
Official
Good day Makgitla,
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Thank you for bringing this matter to our attention.
Kindly accept our humblest apologies for the customer service you have received and the inconvenience this has caused you. We will contact the stores Online departmental management to assist and as soon as feedback is received we will contact you.
Please be advised that feedback will be relayed within 24 - 48 working hours.
Kind Regards,
Makro Hello Peter Team
Makro's replyOfficial
14 Dec 2019, 10:07Good day
Makro's reply14 Dec 2019, 10:07
Official
Good day
ML
Makgitla L's updateReviewer Update
23 Dec 2019, 06:13What was the point of you replying if you still won’t do a thing??? I stilll don’t have my product and nothing is being done to date. After such an experience I feel I should even get more than what I am waiting for. A whole month just for one item like really guys
ML
Makgitla L's update23 Dec 2019, 06:13
Reviewer Update
What was the point of you replying if you still won’t do a thing??? I stilll don’t have my product and nothing is being done to date. After such an experience I feel I should even get more than what I am waiting for. A whole month just for one item like really guys