NK
Nelisiwe K
1 reviews | Active since Aug 2024
13 Aug 2024, 17:39
Neliswe khoz
I bought a tv online at makro. Only for them to deliver it with missing items. It didn’t come with a remote and extension cable. I have been trying to call wonderboom makro and they are not answering my calls. I am tired now
Helpful (0)
Replies (3)0
Replies (3)
Makro's replyOfficial
14 Aug 2024, 09:51Good day Nelisiwe,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
Makro's reply14 Aug 2024, 09:51
Official
Good day Nelisiwe,
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
Please be advised that feedback will be provided.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Best regards,
NK
Nelisiwe K's updateReviewer Update
14 Aug 2024, 10:23I have spent my money buying airtime and I have been told that the only to get the missing item is to go to wonderboom. Of which I will be spending again because I am at Kwaggafontein Mpumalanga.
NK
Nelisiwe K's update14 Aug 2024, 10:23
Reviewer Update
I have spent my money buying airtime and I have been told that the only to get the missing item is to go to wonderboom. Of which I will be spending again because I am at Kwaggafontein Mpumalanga.
NK
Nelisiwe K's updateReviewer Update
16 Aug 2024, 09:12Makro hasn’t communicated with me even today. I even log a return and they did not fetch the tv.
NK
Nelisiwe K's update16 Aug 2024, 09:12
Reviewer Update
Makro hasn’t communicated with me even today. I even log a return and they did not fetch the tv.