1 reviews | Active since Oct 2013
Neither store nor courier know where my parcel is, and no one cares enough to respond
<p>Placed an order on the 25th of November, was told 5 working days. Made contact hoping delivery would take place by the 2/12/16, only to be told that it would deliver on the Monday following. Since then, no answers to emails, no response on Facebook, the couriers blame Makro for not giving them the parcel, and Makro blames their couriers for not delivering the parcel. You have my money, and thats where the concern ends, right Makro? Typical 3rd world service, this will be my last order with Makro online. CALL ME if you bother to read this review. </p>
As a result of high volume orders received during our Black Friday weekend the process is taking a bit longer than usual.
Please accept our sincerest apologies for the delay and inconvenience that has been experienced.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have received your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa
As a result of high volume orders received during our Black Friday weekend the process is taking a bit longer than usual.
Please accept our sincerest apologies for the delay and inconvenience that has been experienced.
At Makro we take pride in ensuring our customer’s satisfaction. Unfortunately, we did not meet your expectations.
I believe you have received your order.
We deeply value your relationship with Makro and are committed to providing you with the highest level of service simply because our customers deserve the very best. If you have any further questions or comments regarding this matter, please feel free to discuss it with us.
Regards
Mmule Moropa