EB
Elanie B

1 reviews | Active since Jun 2013

08 Nov 2019, 09:34

Need confirmation letter that account is closed

This is really getting ridiculous now. I have closed my Makro account in September 2017 already, however according to my ITC record it still shows I have an active account. All I am asking is for a letter that CONFIRMS IN WRITING that my Makro account has been paid up and is closed. This cannot be so hard!! Please can someone assist me!!!

0
Replies (1)
Makro
Makro's reply08 Nov 2019, 10:08
Official
Good day Elanie,

Thank you for bringing this matter to our attention.

Kindly accept our sincerest apologies for the inconvenience this has caused you. We will contact RCS and advise them of this matter and as soon as feedback is received, we will contact you.

Please be advised that feedback is to be relayed within 48 working hours.

Kind Regards,
Makro Hellopeter Team