MB
Marina B

1 reviews | Active since Sept 2016

07 Jul 2024, 19:50

NAKRO - ******* - USELESS COMPANY.

Makro - you are the worst. Why do you use WUMDROP? they are as useless... as you.

2 orders - PAID FOR = delivery date 6 July. THAT WAS YESTERDAY. today 1 of 4 deliveries arrived. I get emails telling me items I have PAID for is out of stock. I must wait 10 days for a refund. NOT ACCEPTABLE! I need that money to go and buy what you do not have! I have mouths to feed! I demand ALL my outstanding deliveries for orders Makro Order MAK*** & Makro Order MAK*** latest tomorrow 8 July. Your WUMDROP - USELESS - called late yesterday wanting to deliver in GERMISTON!!! ***! I am in Parkhurst. Good Lord man....

I do not receive my orders paid for by end of business tomorrow.. i am laying a charge of theft against Makro.

I am not immediately refunded, I am, laying a charge of *****. ENOUGH!!!! ******* - USELESS COMPANY.

0
Replies (2)
Makro
Makro's reply08 Jul 2024, 13:29
Official
Good day Marina,
 
Thank you for your review on our Hellopeter platform and we do apologize for the inconvenience caused.
 
We take all our customer requests seriously and assure you that this matter will be our priority.
 
Kindly note that we will contact the relevant management for assistance and will be sure to revert with feedback.
 
We understand how critical we are in the role of supporting you and will definitely be implementing solutions to ensure that this issue does not occur in the future.
 
Please be advised that feedback will be provided.
 
Once again, we apologize for the inconvenience caused throughout your journey with us.
 
We hope you find the above in order.
 
Kind regards,
Makro Hello Peter Team

Best regards,

MB
Marina B's update08 Jul 2024, 13:33
Reviewer Update
Please deliver the outstanding order that has been paid for and refund what you cancelled. TODAY STILL!