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Good day Neels,

Thank you for writing to us.

Kindly note that we tried calling you on the numbers provided to actually get more information on this review. We are aware that the order number in question was successfully delivered and you were also called on Thursday to confirm.

Please advise on a convenient time for us to call you in order to discuss this matter further and resolve it for you.

I hope the above is in order.

Warm Regards
Makro Hellpeter Team