LB
Lucille B
1 reviews | Active since Jul 2011
19 Mar 2019, 15:40
My spirits were certainly lifted
With Stage 4 power outage in place - and the traffic all over the place - I went in search of specials at Makro Ottery advertised by way of an email into my inbox this morning. This make wasn't on the shelves, that brand was missing ... and so my already frayed mood slaced to dizzy heights. First Peter Samela tried to help me but then called on Deslin Jackson who was an absolute gentleman (pity I wasn't the lady!). What I did discover is that specials may well be advertised but there may well be a time lapse before stock is packed out. No problem for Deslin: he scanned every single item so that they reflected what should have been the correct discounted price. Now that's service - and with a smile :)
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Replies (1)Makro's replyOfficial
19 Mar 2019, 15:59Good day Lucille
Thank you for your feedback.
We really appreciate what you have to share, we're really glad to hear that you got excellent service from Deslin Jackson and will ensure that he gets the recognition he deserves. It's always within our best interest to always give you good customer service at all times.
If there is anything else that we can help you with, please let me know.
Kind Regards
Hellopeter Team
Thank you for your feedback.
We really appreciate what you have to share, we're really glad to hear that you got excellent service from Deslin Jackson and will ensure that he gets the recognition he deserves. It's always within our best interest to always give you good customer service at all times.
If there is anything else that we can help you with, please let me know.
Kind Regards
Hellopeter Team
Makro's reply19 Mar 2019, 15:59
Official
Good day Lucille
Thank you for your feedback.
We really appreciate what you have to share, we're really glad to hear that you got excellent service from Deslin Jackson and will ensure that he gets the recognition he deserves. It's always within our best interest to always give you good customer service at all times.
If there is anything else that we can help you with, please let me know.
Kind Regards
Hellopeter Team
Thank you for your feedback.
We really appreciate what you have to share, we're really glad to hear that you got excellent service from Deslin Jackson and will ensure that he gets the recognition he deserves. It's always within our best interest to always give you good customer service at all times.
If there is anything else that we can help you with, please let me know.
Kind Regards
Hellopeter Team
