My order number MAK***

Hi Iv bought a Fridge online for 8999 on the 4thNovember2024 even now I haven't recieve it no communication nothing I'm the only one who is calling, I called this morning I'm td that there's no fridge I bought it as I'm tied of buying food everyday. I'm so dissapointed by the Makro service, can't they ask for the fridge on the other stores