My Makro online buying service experience:

My Makro online buying service experience:

Makro’s online purchasing is in line with first-class online buying in the world’s top-ranked online companies and continues to strive to improve customer experience. As a sceptic, I do not order online: However, Makro had a product that I really wanted and could not buy it in-store as it was an only online purchase item. I took a leap of faith and placed my order. I was astounded by the exceptionally high standard Marko delivered, especially in a country where service, in general, is appalling.

From the time of order to receipt of delivery, Makro kept me update all through the process. The online ordering system is extremely user friendly and you are guided through the full process on Makro’s online system from picking your items it into your basket to the final payment step. I was kept updated via email all time.

Straight after my payment was processed, I received an email of order confirmation with a link to view and track my order, followed by an email invoice for the product. The following day I received an email that which informed me that the product had been dispatched for delivery and my parcel arrived later in the afternoon on the same day.

I was astounded at the rate of turnaround time.

Makro is First world-class service and deliverance.