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LT
Lucia T

1 reviews | Active since Feb 2026

05 Feb 2026, 13:27

My item missing

Dear makro online I’ve ordered some items and they were delivered yesterday and only to find some item missing but on the app is says it’s delivered. I’ve enquiring about it but no one seems to be able to help me

I’m soo ****ed off and it’s better to refund me ***

0
Replies (3)
Makro
Makro's reply05 Feb 2026, 14:56
Official
Hi  Lucia,

We apologize that you did not received your full order. 

We have reached out to the store and requested for feedback regarding your missing item.

We will update you as soon as feedback is received. 

We apologize for the inconvenience caused. 

Regards,
Makro social media team. 

Best regards,

LT
Lucia T's update06 Feb 2026, 15:27
Reviewer Update
Dear Makro I’m not happy at all with your services 😭😭😭2 of the corrier guys have sent back my orders because of the confusion with the address

My address is : E45 Vulindlela Street
Rietspruit
2231

Please rectify
Makro
Makro's reply12 Feb 2026, 12:05
Official
Hi Lucia, 

Please provide us with you correct number so that we can be able to follow up with you. 

Please not this number :  ***  it is not going through. 

Kindly advise us if the item was delivered. 

Best regards,