My disappointment

Ivonia Wellemse 08:38 (5 hours ago) to me

Good morning Sir

I hope all is well. Kindly please note your unit is back in the store.

Kind regards

Ivonia

From: Unathi msuthu <***> Sent: Wednesday, 27 January 2021 14:02 To: Ivonia Wellemse <***> Subject: Re: FW: 530635

I love your attitude Mam

On Wed, 27 Jan 2021, 13:55 Ivonia Wellemse, <***> wrote:

Hi Sir

You more than welcome to go to Hello Peter and consult your lawyer. I will phone you when the unit is at the store my driver will collect it tomorrow from the repair agent.

Kind regards

Ivonia

From: Unathi msuthu <***> Sent: Wednesday, 27 January 2021 13:36 To: Ivonia Wellemse <***> Subject: Re: FW: 530635

Madam I'm telling you that screen was blown by the electric shock that happened but I'm glad your technician is not saying anything about that.

I will be informing Hello Peter and consult my lawyer cos now Makro is taking me for a ride.

When can I fetch my TV?

Regards

Unathi

On Wed, 27 Jan 2021, 13:20 Ivonia Wellemse, <***> wrote:

Hi

Crack screen voids immediately your warranty your unit will be sent back to the store unrepaired.

Kind regards

Ivonia

From: Unathi msuthu <***> Sent: Wednesday, 27 January 2021 12:11 To: Ivonia Wellemse <***> Subject: Re: FW: 530635

Afternoon Mam

What does this mean about my TV which I bought and is still under 5 year warranty?

I hear you telling me about CPA that I must call. For what actually now cos I'm seating without a TV yet i bought a TV and it blew in my face?

Regards

Unathi

On Wed, 27 Jan 2021, 11:08 Ivonia Wellemse, <***> wrote:

Hi Sir

That is the report we got from the technician which u ask for but feel free to contact the CPA ***.

Kind regards

Ivonia Willemse

Front Returns Clerk

Makro Port Elizabeth | Cnr Bramlin Street & Cape Road| Kabega Park, 6055

t: ***

e: ***

From: Unathi msuthu <***> Sent: Wednesday, 27 January 2021 11:04 To: Ivonia Wellemse <***> Subject: Re: FW: 530635

Morning

That TV is on warranty and it was mounted on top of a high wall. it just blew up and when i gave it in the was nothing wrong with the power button.

If you say something hit while I'm staying alone what could that be?

I reserve my right.

Regards

Unathi

On Wed, 27 Jan 2021 at 10:56, Ivonia Wellemse <***> wrote:

Good day

Please see the below.

Kind regards

Ivonia Willemse

Front Returns Clerk

Makro Port Elizabeth | Cnr Bramlin Street & Cape Road| Kabega Park, 6055

t: ***

e: ***

From: VR Electrtonics <***> Sent: Wednesday, 27 January 2021 10:02 To: ***; 'call center 02' <***> Cc: Maira Chetty <***>; Ivonia Wellemse <***> Subject: 530635

Good morning

The above unit was booked in at VR Electronics with the following fault as per the customer- unit just blew

Assessment was done and findings

The screen is broken a person can see it was hit with something. And also the power button on the TV is pushed inside the tv.

Please see attached