SM
Sebolelo M
1 reviews | Active since Sept 2018
23 Dec 2024, 08:38
Ms SE Molefi
Value express and Makro have bad customer service I placed an order on 06 December 2024 for socity I was primed the latest of the dilevery will be 14 December 2024 I did have a problem with that because socity we were going to shear on 15 December 2024 . Mackro and value express delivery on 2 small boxes,I was attecked by the members of the Society they assured I ate the money I had to send emails every day and call Makro was not answering my calls, I'm ashemed of going to the strests yes you delevred but late on the 19 December I was al***** people talking about how I spent their savings
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Makro's replyOfficial
30 Dec 2024, 11:20Hi Sebolelo,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We will work hard to improve our services.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We will work hard to improve our services.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,
Makro's reply30 Dec 2024, 11:20
Official
Hi Sebolelo,
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We will work hard to improve our services.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Thank you for your review on our Hellopeter platform.
We apologize for the inconvenience caused.
We will work hard to improve our services.
If you need any further assistance, please contact our customer care on ***.
We will definitely be implementing solutions to ensure that this issue does not occur in the future.
Once again, we apologize for the inconvenience caused throughout your journey with us.
We hope you find the above in order.
Kind regards,
Makro Social Media Team.
Best regards,