Most unprofessional Service from a senior manager

<p>I was ill treated at Makro Woodmead when me and my family were doing last minute shopping. The que was so long that I decided to ask my kids to hold the que while me and my wife were picking up a few things . We then managed to get the kids as they were now first in the que. Zebb Tabane the receiving manager stopped me as I tried to explain why I had do this . He was even bold to tell me that he gets 500 compliments what harm will 1 complain do . I found this very demeaning as I thought how he handles his staff members. He was unprofessional and rude . Fortunately his coallegies managed to save the day. He needs management training. You do not treat customers like that even if they are younger than you</p>