SG
Shalitha G
1 reviews | Active since Apr 2017
17 Dec 2019, 09:04
MOST PATHETIC SERVICES BY MAKRO ONLINE- PLEASE BE AWARE AND NEVER ORDER ONLINE
I am totally disgusted with the services I have received with Makro On Line Purchases. On the 27 November I confirmed my order and paid for it upfront, to this date I have not received my ORDER. I have made more than 100 calls to Makro Head Office and Dawnwing but NOT A SINGLE PERSON can give me a commitment on delivering my order. MY ORDER NUMBER IS MAK***
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Replies (3)0
Replies (3)
Makro's replyOfficial
17 Dec 2019, 16:19Good day Shalitha,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's reply17 Dec 2019, 16:19
Official
Good day Shalitha,
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Thank you for your review on our Hello Peter platform, we do apologize for the delay in response and inconvenience caused throughout your journey with us.
Kindly note that we will contact the relevant departments and senior management regarding your complaint and will be sure to revert with feedback. Please be advised that feedback will be relayed within the next 24 - 48 hours.
Once again we do apologize for the inconvenience caused and service received.
Hope you find the above in order.
Kind regards,
Makro Hello Peter Team
Makro's replyOfficial
17 Dec 2019, 16:19Good day Shalitha,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Makro's reply17 Dec 2019, 16:19
Official
Good day Shalitha,
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
Trust you are well.
Please do accept our sincerest apologies for the delay in response and inconvenience caused.
Could we request that you provide us with the Online order number and also that you provide us with your contact details. Please be advised that when responding with the requested information you will need to select the ''private reply'' option as any numerical digits are hidden from the public as they are identified as confidential.
We look forward to assist you.
Hope you find the above in order.
Kind regards
Makro Hello Peter Team
SG
Shalitha G's updateReviewer Update
19 Dec 2019, 11:00I AM BEYOND DISGUSTED WITH MAKRO---STILL NO DELIVERY OR PROPER ANSWER ON MY GOODS PAID FOR. I WILL NEVER EVER USE MAKRO TO SHOP AGAIN...EVER. DONT MAKE THE SAME MISTAKE I DID--I WILL MAKE SURE EVERY SOCIAL MEDIA PAGE IS MADE AWARE OF MY NIGHMARE EXPERIENCE WITH MAKRO. THEIR CUSTOMER SERVICES IS DISGUSTING.
SG
Shalitha G's update19 Dec 2019, 11:00
Reviewer Update
I AM BEYOND DISGUSTED WITH MAKRO---STILL NO DELIVERY OR PROPER ANSWER ON MY GOODS PAID FOR. I WILL NEVER EVER USE MAKRO TO SHOP AGAIN...EVER. DONT MAKE THE SAME MISTAKE I DID--I WILL MAKE SURE EVERY SOCIAL MEDIA PAGE IS MADE AWARE OF MY NIGHMARE EXPERIENCE WITH MAKRO. THEIR CUSTOMER SERVICES IS DISGUSTING.