CL
Carla L

1 reviews | Active since Dec 2019

18 Jun 2021, 13:25

MOST PATHETIC SERVICE EVER

one star is all you get as I cant give you none. I have never had such pathetic service in all my life. I order monthly from Makro and will stop ordering. Every month there is a issue from not having milk to now not having coke.

I can bet when I order with Makro that I will get a call on something they do not have. Why have a online ordering system where you do not state that you have nothing in stock. STOP wasting my time, your call center calls always with the same pathetic excuse "OH Sorry I do not know what to say" honestly I do not understand how you cant have long life milk or can coke. Best yet is when I ask okay what do you have I get told I don't know there is other cold drink, oh and you will need to wait 7 days for a refund, honestly 7 days on something that is your fault. HELL no i want my refund now and I will NEVER EVER buy from Makro and will let everyone know what service you give, which is none. I want the refund done so I can go somewhere where they actually want business

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Replies (1)
CL
Carla L's update21 Jun 2021, 10:28
Reviewer Update
Thank you for the above which does absolutely nothing in response to the bad service. You advised that I will get my refund in about 2-10 days depending on the bank. Yet nothing on what you will do regarding the bad service Makro gives its clients. You have lost a client who shops monthly for 3 companies with you, and I will never recommend Makro to anyone.

Once again thank you for nothing