BS
Bradley S
1 reviews | Active since Oct 2019
08 Jan 2020, 09:36
MOST HORRIBLE SERVICE EVER
Pathetic online service ever placed a order on the 11th of December 2019 already still haven't received anything if you call the call center they keep you on for 40 to 50 minutes just to tell you they dont know what is happening its the 8 of January already
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Replies (1)
Makro's replyOfficial
13 Jan 2020, 11:37Good day Bradley
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and apologize that until thus far you haven't received delivery of your order however we assure you that we will work on the matter and resolve it on your behalf, we will have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and apologize that until thus far you haven't received delivery of your order however we assure you that we will work on the matter and resolve it on your behalf, we will have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Makro's reply13 Jan 2020, 11:37
Official
Good day Bradley
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and apologize that until thus far you haven't received delivery of your order however we assure you that we will work on the matter and resolve it on your behalf, we will have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team
Thank you for your review on our Hellopeter platform, we do apologize for the delay in response and inconvenience caused.
We take all our customer requests seriously and assure you that this matter will be our priority.
We have received your complaint and apologize that until thus far you haven't received delivery of your order however we assure you that we will work on the matter and resolve it on your behalf, we will have it addressed and dealt with internally with relevant departmental managers, We shall thereafter relay back to you with concrete feedback within a period of 24 to 48 hours.
Once again we do apologize for the inconvenience caused throughout your journey with us.
Hope you find the above in order.
Have a wonderful day.
Kind regards
Makro Hellopeter Team