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Anele Amanguni Amahle Naniso

1 reviews | Active since Jul 2019

13 Dec 2021, 22:02

Money back for a Faulty Laptop

I bought a laptop on the 3rd of December. It has a technical problem. It makes a loud vacuum like sound that is heard by other people during meeting in Microsoft Teams. Makro refused to take it back, give a refund or give a new one. I’ve just bought a new laptop with another shop in 10 days and now left with a Loud Vacuum cleaner that Makro refuses to take back. I want a better functioning laptop or my money Back!!! I went to the shop today and they called their so called “technician” he admitted that the laptop has a factory fault. Never again will I buy gadgets from you. This is ****************.

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Replies (9)
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Anele Amanguni Amahle Naniso's update14 Dec 2021, 11:10
Reviewer Update
The card number is ***4
As for reference I don’t which one you referring to. But if this is incorrect I suppose you will pick it up from my card number.

Unique ***

I’ll make this email public again until this is sorted. You can’t be robbing us by saying as soon as it’s open it’s in our hands and not yours. This vacuum sound has been on the computer since the first day. My learners and parents complained about it from day 1, until they reported to the school principal. I want my money back.
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Anele Amanguni Amahle Naniso's update14 Dec 2021, 11:14
Reviewer Update
Why are you even replying in private?? Your customer care even said they can’t help because your technicians have closed. They’ll only come back next year🙄, leaving me with no choice but to stay with a vacuum cleaner laptop🙄. You are a waste of time and energy really. Since you couldn’t help yesterday I had to go get a new laptop again, in a period of less than 2 weeks.
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Anele Amanguni Amahle Naniso's update14 Dec 2021, 11:15
Reviewer Update
Give my money back and keep your loud laptop. Never again am I buying gadgets from you 🚮
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Anele Amanguni Amahle Naniso's update14 Dec 2021, 12:54
Reviewer Update
No. They suggested I bring it back on the 20th of January next year because there were no available technicians yesterday. And they said they can’t take it back if it’s been opened already.
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Anele Amanguni Amahle Naniso's update14 Dec 2021, 13:38
Reviewer Update
Durban, Springfield
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Anele Amanguni Amahle Naniso's update15 Dec 2021, 09:22
Reviewer Update
I’m still waiting for your response. Where to from here???? I can’t have 2 new laptops now.
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Anele Amanguni Amahle Naniso's update15 Dec 2021, 09:23
Reviewer Update
Please respond so we resolve the matter and I forget your store gave me a faulty laptop and refused to take it back
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Anele Amanguni Amahle Naniso's update15 Dec 2021, 18:12
Reviewer Update
I’m in chat alone. Makro hasn’t responded. I want my money back!!!
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Anele Amanguni Amahle Naniso's update15 Dec 2021, 18:14
Reviewer Update
R5000 is a lot of money for a faulty laptop. And it’s even more upsetting that you are now ignoring my emails. One thing is for sure. I am not keeping the laptop and I no longer want a new one. I want my Money Back!!!!